– Transaction Executive (Work Overseas) – Lowongan Kerja Posisi Transaction Executive (Work Overseas) di Alpha Iota


At Alpha Iota, we treat our employees like family. We believe that everyone has the potential to shine, and we aim to bring out the best in each team member. Collectively, we are diversified in our workforce composition, as well as in our way of thinking.

We call Southeast Asia home, and we are continuing to grow rapidly in the region. In line with this business growth, we are on the lookout for talented individuals to be part of our vibrant team and support the company as it continues to take leaps and bounds forward.

Employment Highlights

  • Attractive remuneration package and rewarding performance bonus
  • Young, energetic, creative, and supportive work environment
  • Learn valuable hands-on work experience at a medium-sized start-up company

What you would be doing

  • Provide full spectrum outlet operational day-to-day support.
  • Responsible for the fulfillment of all transactional and operational support requests.
  • Undertake ad-hoc tasks assigned by the manager.
  • Able to solve complex problems through careful and systematic evaluations of information available.
  • Able to do transaction verification.
  • Must take part in Audit.
  • Manage and resolve issues and complaints with high-quality resolution.
  • Document and classify customer interactions and issues accurately in the appropriate systems.
  • Report on emerging and recurring issues promptly.

To be successful in this role, you will need to have

  • Secondary School, Higher Secondary/’A’ Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma.
  • Fresh Graduates are welcomed.
  • Highly motivated and result driven.
  • Knowledge of customer service principles and practices, relevant computer applications, and administrative procedures.
  • Excellent analytical problem-solving ability and ability to discover, analyse, document, and present root causes and corrective actions.
  • Well-versed in Bahasa Indonesia and English.


  • Opportunities within a company with a solid track record of performance.
  • Fantastic work culture and friendly work environment.
  • Free 2 rounds of air tickets per year.
  • Thirty-one (31) days of annual leave in a year.
  • Additional leaves like maternity or paternity, hospitalization, and marriage are all provided.
  • Extra benefits like night shift allowance, work and visa permit, and medical coverage.
  • Free accommodation (including electricity, water, and internet).
  • Daily transportation to the office and back from the office. 
  • Annual festival celebrations.

Please be informed that shortlisted candidates will be contacted by our Malaysian recruitment team.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Tidak terspesifikasi
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Pelayanan, Layanan Pelanggan / 505, 134 – Peluang Karier Menarik Menanti! Kami membuka pintu kesempatan bagi individu berbakat yang ingin bergabung dalam tim kami. Jika Anda memiliki semangat yang tinggi, kreativitas yang tak terbatas, dan motivasi untuk tumbuh bersama, ini adalah waktu yang tepat untuk mewujudkan impian Anda. Kami mencari individu yang berkomitmen untuk mencapai prestasi luar biasa dan berkontribusi pada kesuksesan perusahaan. Bergabunglah dengan kami dan menjadi bagian dari perjalanan yang menantang dan penuh inspirasi menuju kesuksesan bersama!


Informasi perusahaan Pemberi Kerja, Alpha Iota

Alpha Iota

Alpha Iota is a technology enabled global organization that strives to be a one-stop center for all contact center and business process outsourcing (BPO) services. Combining our experience and specialized skills, we offer various solutions that include digital marketing, software development, tele-sales, customer service, analytics, project management, technical support, human resources, finance, process improvement, and so much more.

We partner with our clients using a consultative approach to ensure profitability with every Alpha Iota resource allocated. We take pride in adding value for our client’s business, with a strong market presence across South East Asia – namely Malaysia, Singapore, Thailand, Indonesia, Vietnam, Brunei and Cambodia. If you wish to leverage our expertise, we would like to share our success stories and explore opportunities together with you.

Informasi Tambahan Perusahaan Alpha Iota

Ukuran Perusahaan : 1- 50 pekerja
Waktu Proses Lamaran : 24 hari
Industri : Konsultasi (Bisnis & Manajemen)
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Performance Bonus, Business Casual
Lokasi : Jakarta Raya

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