– Senior Network Support Analyst – Lowongan Kerja Posisi Senior Network Support Analyst di PT Artha Solutions Indonesia


We are looking for an experienced Senior Network Support Analyst to lead our networking support efforts. As a Senior Network Support Analyst, you will be responsible for managing and troubleshooting our networking infrastructure, providing guidance to the junior team members, and collaborating with other IT teams on complex projects.


  • Configure and maintain network devices, including switches, routers, and firewalls, ensuring high availability and optimal performance.
  • Troubleshoot and resolve complex network issues, analyze packet captures, and use diagnostic tools to identify and resolve root causes.
  • Oversee VPN connections, ensuring secure and reliable connectivity for remote users and branch offices.
  • Lead wireless networking initiatives, ensuring seamless client connectivity and implementing security protocols.
  • Manage cloud networking projects, including virtual networks, subnets, load balancers, and security groups on platforms like AWS, Azure, or Google Cloud.
  • Implement and maintain network security measures, including firewall configurations, access control lists (ACLs), and monitoring solutions like QRadar and Cyberark.
  • Provide expert support for collaboration tools, such as MiCollab and Sharefile, optimizing unified communications and file-sharing capabilities.
  • Lead mobile device management (MDM) tasks, ensuring secure and efficient management of mobile devices and applications.
  • Collaborate with other IT teams on general technical support tasks, assisting with troubleshooting various operating systems (Windows, macOS, Linux) and remote connection methods.
  • Guide and mentor junior team members, providing technical leadership and support.
  • Lead projects related to firewall technologies, switching technologies, and network monitoring and management.


  • Good communication in English, spoken and written.
  • Available to provide on-call support on the weekend and outside working hours during weekdays if necessary.
  • 5-8 years of experience is required.
  • In-depth understanding of networking fundamentals and advanced knowledge of protocols and technologies.
  • Proficiency in configuring and troubleshooting Cisco networking devices and VPN technologies.
  • Strong experience with cloud networking principles and technologies on platforms like AWS, Azure, or Google Cloud.
  • Expertise in network security, including firewall configurations, access control lists (ACLs), and monitoring solutions.
  • Demonstrated experience with collaboration tools and mobile device management (MDM).
  • Excellent troubleshooting and analytical skills.
  • Leadership abilities and the ability to mentor and guide junior team members.
  • Strong communication and teamwork skills.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sarjana (S1), Diploma Pascasarjana, Gelar Professional, Magister (S2)
Pengalaman Kerja : 5 tahun
Jenis Pekerjaan : Kontrak
Spesialisasi Pekerjaan : Komputer/Teknologi Informasi, IT-Admin Jaringan/Sistem/Database / 508, 193 – Peluang Karier Menarik Menanti! Kami membuka pintu kesempatan bagi individu berbakat yang ingin bergabung dalam tim kami. Jika Anda memiliki semangat yang tinggi, kreativitas yang tak terbatas, dan motivasi untuk tumbuh bersama, ini adalah waktu yang tepat untuk mewujudkan impian Anda. Kami mencari individu yang berkomitmen untuk mencapai prestasi luar biasa dan berkontribusi pada kesuksesan perusahaan. Bergabunglah dengan kami dan menjadi bagian dari perjalanan yang menantang dan penuh inspirasi menuju kesuksesan bersama!


Informasi perusahaan Pemberi Kerja, PT Artha Solutions Indonesia

PT Artha Solutions Indonesia

Artha Solutions is a premier business and technology consulting firm providing insight and expertise in both business strategy and technology implementation. Artha brings forward thinking and innovation to a new level with years of experience, industry expertise, and complete transparency. With a proven track record, Artha assists a small to Fortune 100 companies in turning their business and technology challenges into business value.

Our Mission

Artha Solutions provides business, technology, strategy consulting and implementations.

What We Do

Working with the leading technology vendors, Artha Solutions provides business, technology, strategy consulting and implementations with experience and expertise in finance, insurance, retail, media, utilities and healthcare domains, Artha has developed solutions to accelerate business transformation process and created a proven methodology for projects of all types and sizes.

Artha understand that each project is unique and different bringing its own challenges. With a proven track record, Artha Solutions has completed projects that include: strategy to implementation, value chain analysis; business intelligence / analytics, embedded analytics, data management / big data; web-service / SOA; real-time application integration, mediation; messaging; data governance; and business process management.

Informasi Tambahan Perusahaan PT Artha Solutions Indonesia

Ukuran Perusahaan : 1- 50 pekerja
Waktu Proses Lamaran : 28 hari
Industri : Konsultasi (IT, Ilmu Pengetahuan, Teknis & Teknikal)
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Bisnis (contoh: Kemeja)
Lokasi : Jakarta Raya

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