– Reservation Manager – Lowongan Kerja Posisi Reservation Manager di PT RED WHALE INDONESIA


Job Position: Reservation Manager

Red Whale Dive Center is a tour operator organizing tours around Labuan Bajo-Komodo National Park. We arrange diving, snorkeling, Komodo wildlife observation, and island exploration.

We are seeking a dedicated and passionate individual to take on a multi-faceted role in Diving and Tourism activities.


  • Processes reservations by e-mail, phone, social media, and other online platforms.
  • Manages communication and reservation from sales offices, hotels, and travel agencies.
  • Coordinate with sales and marketing team regarding rates and promotion
  • Oversee reservation administration and provide updates to reservation systems
  • Manage all guest issues and ensure to respond to all queries and monitor the flow of bookings and recommend ways to increase revenue.
  • Manage and ensure resolution of all guest issues and provide training to all new employees for all policies and procedures.
  • Supervise the efficient working of reservation staff and provide training to resolve all issues
  • Should be seen as approachable in all situations and confident in a leadership role.
  • Makes sure the dive/tour operations are run in accordance with the guest’s experience and the sea conditions.
  • Reports all achievements and potential issues to Director.
  • Represents company interests at all times.
  • Maintains strong relationships with all dive centers, boat operators, organizations, etc.
  • Demonstrate strong interpersonal abilities, exceptional leadership qualities through active involvement, and a talent for managing public relations.
  • Responsible for all dive and tour booking activities.
  • Manage online reviews on all platforms (TripAdvisor, Google Maps, Traveloka, Facebook, Viator, etc.)

Job Requirements

  • Indonesian, age 25 to 35, ready to move to Labuan Bajo
  • Min Bachelor Degree
  • Experienced in Dive Center/Travel agency management minimum 1 year.
  • Perfect knowledge of Microsoft Excel, Word, Google Spreadsheet, GDrive
  • Fluent in English and Indonesian languages, both written and oral
  • Able to work full-time from Monday to Saturday (being online on WhatsApp on days off is a must)
  • Knowledge about financial control and daily reports
  • Experienced with online booking system and management

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Manajer/Asisten Manajer
Kualifikasi : Tidak terspesifikasi
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Pelayanan, Layanan Pelanggan / 505, 134 – Peluang Karier Menarik Menanti! Kami membuka pintu kesempatan bagi individu berbakat yang ingin bergabung dalam tim kami. Jika Anda memiliki semangat yang tinggi, kreativitas yang tak terbatas, dan motivasi untuk tumbuh bersama, ini adalah waktu yang tepat untuk mewujudkan impian Anda. Kami mencari individu yang berkomitmen untuk mencapai prestasi luar biasa dan berkontribusi pada kesuksesan perusahaan. Bergabunglah dengan kami dan menjadi bagian dari perjalanan yang menantang dan penuh inspirasi menuju kesuksesan bersama!


Informasi perusahaan Pemberi Kerja, PT RED WHALE INDONESIA


Red Whale Dive Center is a tour operator located in Labuan Bajo, organizing scuba diving and tour around Komodo National Park area. Specialized on creating well-planned, in-depth customized tour made from scratch, we challenge our knowledge and experience in order to deliver our travelers the one-of-a-kind, high quality tour made only for them.

Established by team of experience divers and tour expert, Red Whale Dive Center presenting a new way to enjoy the beauty of Komodo National Park. Our company powerful custom-build speedboat allows our creative tour expert to prescribe the tour based on traveler’s interest without time limitation. Polished with high standard of safety requirement, we ensure the time spend with us will worth every second of it.

Informasi Tambahan Perusahaan PT RED WHALE INDONESIA

Ukuran Perusahaan : 1- 50 pekerja
Waktu Proses Lamaran : 30 hari
Industri : Travel/Pariwisata
Tunjangan dan Lain-lain : Asuransi kesehatan, Waktu regular, Senin – Jumat, Kasual (contoh: Kaos)
Lokasi : Nusa Tenggara Timur

Leave a Reply

Your email address will not be published. Required fields are marked *