– IT Support – Lowongan Kerja Posisi IT Support di PT Formulatrix Indonesia


Headquartered in Dubai, United Arab Emirates, Formulatrix is a fast-growing robotic automation equipment manufacturer and software solutions provider to leading pharmaceutical companies and academic research institutions including major Fortune 500 and Fortune 100 companies. The company has aggressively grown because of our industry-recognized patented technology and superior software delivery services.

We are seeking hands-on, top-notch IT Support who are experienced in Linux admin, help desk, sys admin, technical support, data center technician, or similar and has experience with virtualization (Proxmox, VMware, VirtualBox, QEMU, Hyper-V).

Job Description

  • Respond to technical support tickets.
  • Contact clients to find out the nature of the technical or IT issue.
  • Provide technical support on-site or via remote-access systems.
  • Install new hardware, software, and networking systems.
  • Diagnose and troubleshoot hardware, CCTV, networking, and software issues.
  • Perform backups and restore lost data as needed.
  • Avoid service interruptions by performing system installations, updates, and maintenance procedures.
  • Monitoring the performance of the system and servers.
  • Propose simple and effective solutions.
  • Provide minor technical or operational training.
  • Follow up with clients to ensure the problem is resolved.
  • Document processes and maintain service desk records.


  • D3/S1 Degree in computer sciences, information technology, or similar.
  • 1 – 2 years of experience as Linux admin, help desk, sys admin, technical support, data center technician, or similar.
  • Experience with virtualization (Proxmox, VMware, VirtualBox, QEMU, Hyper-V, etc)
  • Extensive experience in installing, monitoring, and maintaining Linux-based servers and network equipment.
  • Extensive experience in performing backup automation and restoring processes.
  • Able to work as part of a team, provide IT support, and resolve errors.
  • Able to keep up with advancements in networking and computer troubleshooting.
  • Eager to learn new knowledge
  • Good communication skills in English both oral and written
  • Willing to respond to network and server errors after hours.
  • Willing to work the night shift.
  • Applicants must be willing to work onsite in Salatiga.

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : SMA, SMU/SMK/STM, Sertifikat Professional, D3 (Diploma), D4 (Diploma), Sarjana (S1)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Komputer/Teknologi Informasi, IT-Admin Jaringan/Sistem/Database / 508, 193 – Peluang Karier Menarik Menanti! Kami membuka pintu kesempatan bagi individu berbakat yang ingin bergabung dalam tim kami. Jika Anda memiliki semangat yang tinggi, kreativitas yang tak terbatas, dan motivasi untuk tumbuh bersama, ini adalah waktu yang tepat untuk mewujudkan impian Anda. Kami mencari individu yang berkomitmen untuk mencapai prestasi luar biasa dan berkontribusi pada kesuksesan perusahaan. Bergabunglah dengan kami dan menjadi bagian dari perjalanan yang menantang dan penuh inspirasi menuju kesuksesan bersama!


Informasi perusahaan Pemberi Kerja, PT Formulatrix Indonesia

PT Formulatrix Indonesia

Formulatrix is committed to providing the life science community with the most innovative robotic automation equipment and software on the market. Our team doesn’t simply upgrade the systems everyone else is making – we reinvent the technology, producing the smartest, fastest, and most efficient imagers and liquid handlers available.

Since its inception in 2002, Formulatrix has grown from a one-person enterprise with a single product into an international company with a line of imagers, software, and liquid handlers that all fifteen of the top pharmaceutical companies use in their research. We continue to expand our reach into new markets with products like the Tempest, a high-throughput dispenser with many applications to a broad range of industries.

We think that developing top-notch laboratory equipment is congruent with having fun! At Formulatrix we have a casual dress code, an open-door environment, and even grill-outs every Friday of the summer. We think a positive attitude goes a long way to meet project deadlines and deliver quality support.

Most of all, we aim to convert our customers into loyal clients through the quality of our products and customer service. Our imagers run nightly diagnostics and send us summary emails every morning, alerting us when equipment needs maintenance before the user is even aware of an issue. We believe that if we make excellent products that outstrip the competition and commit to full product support, we will continue to expand our influence as a world leader in protein crystallization and liquid handling.


Formulatrix was established in 2002 to provide protein crystallization automation solutions. Since then, we’ve started developing the next generation of liquid handlers using microfluidic technology. Headquartered in Dubai, United Arab Emirates, we supply software and robotic automation solutions to leading pharmaceutical companies and academic research institutions around the world. Our team works tirelessly to provide the best products in the industry with support that is second to none.

Informasi Tambahan Perusahaan PT Formulatrix Indonesia

Ukuran Perusahaan : 501 – 1000 pekerja
Waktu Proses Lamaran : 9 hari
Industri : Manufaktur/Produksi
Tunjangan dan Lain-lain : Asuransi Gigi, Asuransi kesehatan, Waktu regular, Senin – Jumat, Kasual (contoh: Kaos), Bonus, Profit Sharing, BPJS Ketenagakerjaan, BPJS Kesehatan, Flexible work hours
Lokasi : Salatiga

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