lientekno.com – Lowongan Kerja Posisi IT InfraOps & Analytic (L2) di PT Allo Bank Indonesia, Tbk
DESKRIPSI LOWONGAN KERJA
About Allo Bank
Allo Bank is a fast-growing digital banking app that aims to provide its customers with innovative and secure financial solutions. We are committed to providing our users with a seamless banking experience that meets their ever-evolving needs. We believe in offering an open and collaborative work environment that fosters creativity and innovation.
Role Overview:
We are looking for a talented IT Problem Management to ensure that problems or annoyances reported by users are dealt with quickly and effectively. IT Problem Management also aims to improve efficiency and effectiveness in problem management, as well as provide the best service for users of information technology. By carrying out its duties and responsibilities properly, IT Problem Management can help increase productivity, user satisfaction, and the overall quality of information technology services.
Key Responsibilities:
- Investigate, analyze, and understand the root causes of problems. Perform assistance and evaluate the impact of the problem on the business.
- collaborate between team members, including technical, development, and infrastructure support.
- Determine and manage problem escalation to a higher level if necessary, be it to higher management, external service providers, or related vendors.
- Create reports on problems identified, actions taken, and workarounds implemented.
- Ensuring relevant information is available to team members and end users.
- Proactive Repair: Analyze problem trends and seek opportunities to improve system reliability and quality and prevent future problems from occurring.
- Process Improvement: Provide input and suggestions to improve problem and incident management processes. Contribute to the development and best implementation practices in problem domain management.
- Support end users in dealing with common issues and provide guidance on mitigating errors that may cause problems.
Qualifications:
- Bachelor degree in Informatics Engineering, Informatics Management, Informatics Systems or equivalent.
- Have 2 years work experience in problem management or computing and programming.
- Have good analytical skills to analyze problems systematically and make the right decisions based on available information.
- Good interpersonal skills to communicate with other team members and departments.
- Good management skills, including the ability to set priorities, identify risks, organize tasks, manage time, and control progress.
- Mastering programming languages, Linux scripting.
- Able to work responsively, effectively and have good communication skills to interact with internal and external teams.
- Have analytical skills and presentation skills to report problems and proposed solutions.
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Lulusan baru/Pengalaman kerja kurang dari 1 tahun
Kualifikasi : Sarjana (S1)
Pengalaman Kerja :
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Komputer/Teknologi Informasi, IT-Admin Jaringan/Sistem/Database / 508, 193
lientekno.com – Peluang Karier Menarik Menanti! Kami membuka pintu kesempatan bagi individu berbakat yang ingin bergabung dalam tim kami. Jika Anda memiliki semangat yang tinggi, kreativitas yang tak terbatas, dan motivasi untuk tumbuh bersama, ini adalah waktu yang tepat untuk mewujudkan impian Anda. Kami mencari individu yang berkomitmen untuk mencapai prestasi luar biasa dan berkontribusi pada kesuksesan perusahaan. Bergabunglah dengan kami dan menjadi bagian dari perjalanan yang menantang dan penuh inspirasi menuju kesuksesan bersama!
Informasi perusahaan Pemberi Kerja, PT Allo Bank Indonesia, Tbk
Allo Bank kini hadir untuk kamu yang ingin mewujudkan semua kebutuhanmu mulai dari segi finansial hingga hiburan, semua kamu bisa dapatkan dengan mudah dan cepat dalam satu genggaman melalui Allo Apps. Allo Bank ingin selalu berinovasi dan memberikan terobosan baru berbasis teknologi untuk memenuhi kebutuhan pasar. Oleh karena itu, Allo Apps dapat memudahkan kamu untuk terhubung dengan merchant- merchant di dalam ekosistem CT Corpora.
Sebelumnya kami dikenal dengan nama PT Bank Arta Griya pada tahun 1992, kemudian berubah nama pada tanggal tahun 1993 menjadi PT. Bank Harda Griya yang dikenal dengan sebutan Bank Harda. Pada tahun 1996 berubah nama kembali menjadi PT Bank Harda Internasional (BHI). Lalu, pada tahun 2015, BHI melakukan Penawaran Saham Perdana (IPO) kepada masyarakat. Tahun 2021, BHI resmi diakuisisi oleh PT Mega Corpora dan mendapatkan persetujuan OJK di bulan Maret. Pada bulan Juni 2021 PT Bank Harda Internasional Tbk resmi berganti nama menjadi PT Allo Bank Indonesia Tbk.
Informasi Tambahan Perusahaan PT Allo Bank Indonesia, Tbk
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Perbankan/Pelayanan Keuangan
Tunjangan dan Lain-lain :
Lokasi : Jakarta Raya